Warranty Claim Form

We’re sorry you’re having an issue with an RGF^® product.

For any warranty-related claims, please contact your installing contractor or the authorized wholesaler of your RGF^® product. If you are having issues processing your warranty claim with your wholesaler, please contact RGF^® directly at warranty@rgf.com.If you are ready to submit a warranty claim with us, please complete the information below and submit for immediate attention.

As a reminder, RGF^® strongly recommends any installation, maintenance, servicing or parts replacement be performed by an authorized, licensed air conditioning professional. Products that are purchased from anyone other than RGF^® Environmental Group, Inc. or its authorized distributors or contractors, for example, from non-authorized third party resellers through online sites such as Amazon, eBay, Bonanza, or any other eCommerce site are not covered by any RGF^® warranty.

For more information read RGF^®’s“NO ONLINE SELLING” policy.

Wholesaler (Not installing contractor) *

Ship to Address line 1 *

Ship to Address line 2

City *

Country *

State *

Zip *

First name *

Last name *

Phone Number

Email Address needed to receive the RMA# *

Contractor/Private Label *

Is this warranty request for a private label? *

Is this warranty request for a complete unit? *

Model # (hold Ctrl key to select multiple) *

Old Serial Number(s) *

Over the counter exchange?

New Serial Number

Reason For Failure *

Reference # *

Attach File

Comments *

BLU-QR
BLU-QR-TS
BLU-QR2
BRU-16
CAPS/ROVE
CLEAR SKY-DM
CLEAR SKY-MS
CML
IMS-B-GA
MINI SPLIT
PIP-MAX
PKG-14
PKG-5
PKG-9
QRP-14
QRP-5
QRP-9
REME-H
REME-ION
REME-LED
RGF Series I-Lucidium BLU-QR Kit
RGF Series II-HALO-LED Kit
RGF Series II-REME-H Zero Kit
RRU
ZERO-H4-AC

We’re sorry you’re having an issue with an RGF® product.

For more information read RGF®’s“NO ONLINE SELLING” policy.

We’re sorry you’re having an issue with an RGF^® product.

For more information read RGF^®’s“NO ONLINE SELLING” policy.